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Business Operation Center

At Axity we monitor cloud environments from our Business Operation Center (BOC), integrating all the functions of administration, operation and monitoring of IT elements to manage business processes.

Operation Center

Business

At Axity we monitor cloud environments from our Business Operation Center (BOC), integrating all the functions of administration, operation and monitoring of IT elements to manage business processes.

Operation Center

AUTOMATION AND OPERATION • BUSINESS OPERATION CENTER

What is changing in ITSM IT operations to BSM?

The Digital World and the Cognitive World have changed ITSM’s priorities.

0%

Companies need an ITTL update (DevOps / Agile)

0%

Workers will be millennials by 2025, impacting UX expectations

0%

Development for App´s will include cognitive functionality

Continuously automate your IT area and manage your business processes easily and centrally.

Get to know our BOC solution through this video and make your IT a facilitator for your business processes.

Why did Business Operation Center arise?

BOC is a modular and 100% configurable technology platform, designed to help ensure business continuity by integrating all the functions of administration, operation and monitoring of IT elements, to manage business processes.

It is also a great ally, because it helps to monitor, manage and resolve incidents in your technological assets, freeing barriers to accelerate the achievement of business objectives, increasing productivity and reducing operating costs.

In addition, our Business Operation Center (BOC) has associated services of both IT personnel and specialized solutions, which identify different components of technology in your organization, The variables that make up each of the critical business processes, ordering both worlds, helping to manage requirements, identifying potential problems and reacting to incidents quickly and effectively throughout your organization (end to end).

Our Business Operation Center integrates these areas:

Service desk

  • Automation of Use Cases
  • Self-Service
  • Chatbot

SOC

  • Individual Perimeter
  • Ticket Automation
  • Event Co-relationshi

TI Operations

  • Databases
  • Self-managed
  • Event Management
  • Capacity Planning
  • End to End Monitoring


Discover DEM

Asset management

  • Self-discovery of IT assets
  • MDM
  • IOT
  • Device-User Profiling

Field service

  • Automatic Ticket Allocation
  • Real-time Ticket Status
  • Control and Geolocation

NOC

  • Ticket Automation
  • Event Mapping
  • Centralized Operation

Automation

  • Automate continuously
  • Continuous integration
  • APIs between tolos
  • Multi-Vendor integration
  • Analytics that enable decisions
  • Continuous continuous continuous improvement

Our Business Operation Center integrates these areas:

  • Continuously automate your IT Area.
  • Monitor and manage hybrid environments.
  • It makes field workers more efficient.
  • Self-discovery of computer assets
  • Monitors and manages external elements.
  • Enables analytics for decision making.
  • The administration of the Service Bureau is evolving.

The opinion of our leaders

BOC is the integration of all functions of administration, operation and monitoring of elements of Information Technology to manage business processes.
BOC is the integration of all functions of administration, operation and monitoring of elements of Information Technology to manage business processes.

Antonio Guerrero, Chief Transformation Officer en Axity

  • Business Operation Center,Axity’s bet to help customers with business continuity
SEE ARTICLE
  • Descubre mucho más sobre BOC (Centro de
    Operaciones de Negocio)
DESCARGA EL BROCHURE AQUÍ
Align technology innovation efforts with your company’s business strategy.
Let’s talk!

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TECHNOLOGY FOR ALL

Technology solutions for your company in the new normal

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