AGE
Change Management
Adoption as the key to change
AGE
Change Management
Adoption as a key to change
AGE
INNOVATION - AGE
Axity AGE
"Adoption as the key to change"
We manage the relationship with the customer, analyzing their level of satisfaction and training users in solutions in order to expand the service to achieve the appropriation of technological tools.
Market context
According to some surveys of various entrepreneurs*, sufficient capacities are not being generated to adopt and exploit digital technologies that allow the transformation of practices, business models and society in general, given that there are diverse and diffuse barriers that prevent it. Among the main elements that explain why you can not achieve a successful digital transformation within organizations, are:
- 74.1% Highlights lack of culture.
- 61.6% A marked level of ignorance stands out.
- 56.3% Due to lack of budget.
- 50.9% For lack of mentality.
- Need to know the benefits of tools, solutions or services.
- Search to get the most out of the tools, solutions and service that the customer has acquired at any time.
- Need to make products known to all business users.
- Alternatives to stop investing in different tools and establish a single.
- Results-oriented structured and methodological approach.
- Measurement of quantitative and qualitative results, both the use of the technological enabler and the adoption process, which allows identifying gaps and managing them in the strengthening and continuous improvement processes.
- Integration with project management.
- Either PMI, Scrum or Prince methodologies.
- Focus on business objectives.
- Maximize the degree of use and penetration, generating value. Interdisciplinary team composed of psychologists specializing in cognitive solutions, UX designers and a Customer Success Manager, who orchestrates the activities to be performed.
Axity AGE Strategy
How is our solution composed?
We connect our journey with your transformation
Diagnosis and knowledge
- Establish vision and scope.
- Determine impact on the organization.
- Identify and segment stakeholders.
- Identify and evaluate business scenarios.
- Study the profile and needs of recipients.
- Prioritize deployment.
- Define metrics, indicators and success goals.
Learning
- Develop communication plan, participation plan and training plan.
- Define the sponsorship model.
- Prepare the learning center and evaluation.
Use
- Measure and evaluate metrics, indicators and objectives.
- Measure user satisfaction and evaluate changes.
- Evaluate and prepare reinforcement actions.
- Measurement of resistance to change and action plan to solve it.
Processes
- Diagnose GAP’s.
- Diagnose the root cause of resistance to change.
- Implement corrective actions.
Success stories
Education sector
Our adoption processes allow us to expand knowledge quickly and flexibly, impacting conventional methods of education, reducing space-sweepingThe European Commission’s White Paper on Lifelong Learning has been published in the Official Journal of the European Communities.
With more than 32,000 users adopting technology enablers and more than 6,000 virtual undergraduate and postgraduate classes, we facilitate the transition from face-to-face classes to virtual training space, generating:
Increased use of our tools in one year
Increased productivity of students and teachers
Increase in teleconsultations, maximizing production and generating social value and generating community
Health Sector
We have demonstrated the broad advantages of telemedicine in connecting patients and doctors, in cases where there is reduced mobility for interaction, generating adoption processes that have resulted in:
