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  • Español
  • Capabilities
    • Consulting
      • Strategy
      • Data Driven Services
      • Software Engineering
      • Enterprise Applications
    • Digital IT
      • IT Solutions
      • IT Process & Organization
      • Business Operation Center
    • Cybersecurity
      • 360° Digital Security
      • Governance, Risk & Compliance
      • Managed Security Service
      • Offensive & Security Testing
      • Security As a Code
      • Cloud Security
      • SOC – Security Operation Center
    • Digital Platform
      • Collaboration
      • Networking & Connectivity
      • Cloud Platform & Data Center
    • Business Outcomes
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    • Axcelerators
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      • NaaS
      • Cloud BI
      • A4 Business
      • A4 Development
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      • BMC Software
      • Cisco
      • Microsoft
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    • Cross Services
      • AGE – Change Management
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  • Capabilities
    • Consulting
      • Strategy
      • Data Driven Services
      • Software Engineering
      • Enterprise Applications
    • Digital IT
      • IT Solutions
      • IT Process & Organization
      • Business Operation Center
    • Cybersecurity
      • 360° Digital Security
      • Governance, Risk & Compliance
      • Managed Security Service
      • Offensive & Security Testing
      • Security As a Code
      • Cloud Security
      • SOC – Security Operation Center
    • Digital Platform
      • Collaboration
      • Networking & Connectivity
      • Cloud Platform & Data Center
    • Business Outcomes
      • Axity Digital Lab
    • Axcelerators
      • aCloud
      • NaaS
      • Cloud BI
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      • A4 Development
    • Partners Ecosystem
      • BMC Software
      • Cisco
      • Microsoft
      • AWS
      • SAP
    • Cross Services
      • AGE – Change Management
      • Professional Services
      • Customer SuXess
  • Corporate Profile
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  • Contact
Logo Axity
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  • Capabilities
    • Consulting
      • Strategy
      • Data Driven Services
      • Software Engineering
      • Enterprise Applications
    • Digital IT
      • IT Solutions
      • IT Process & Organization
      • Business Operation Center
    • Cybersecurity
      • 360° Digital Security
      • Governance, Risk & Compliance
      • Managed Security Service
      • Offensive & Security Testing
      • Security As a Code
      • Cloud Security
      • SOC – Security Operation Center
    • Digital Platform
      • Collaboration
      • Networking & Connectivity
      • Cloud Platform & Data Center
    • Business Outcomes
      • Axity Digital Lab
    • Axcelerators
      • aCloud
      • NaaS
      • Cloud BI
      • A4 Business
      • A4 Development
    • Partners Ecosystem
      • BMC Software
      • Cisco
      • Microsoft
      • AWS
      • SAP
    • Cross Services
      • AGE – Change Management
      • Professional Services
      • Customer SuXess
  • Corporate Profile
  • Work with Us
  • Contact
  • Capabilities
    • Consulting
      • Strategy
      • Data Driven Services
      • Software Engineering
      • Enterprise Applications
    • Digital IT
      • IT Solutions
      • IT Process & Organization
      • Business Operation Center
    • Cybersecurity
      • 360° Digital Security
      • Governance, Risk & Compliance
      • Managed Security Service
      • Offensive & Security Testing
      • Security As a Code
      • Cloud Security
      • SOC – Security Operation Center
    • Digital Platform
      • Collaboration
      • Networking & Connectivity
      • Cloud Platform & Data Center
    • Business Outcomes
      • Axity Digital Lab
    • Axcelerators
      • aCloud
      • NaaS
      • Cloud BI
      • A4 Business
      • A4 Development
    • Partners Ecosystem
      • BMC Software
      • Cisco
      • Microsoft
      • AWS
      • SAP
    • Cross Services
      • AGE – Change Management
      • Professional Services
      • Customer SuXess
  • Corporate Profile
  • Work with Us
  • Contact

IT Process & Organization

At Axity we have trained staff and knowledge of the main technological tools to manage these systems optimally.

IT Process

& Organization

At Axity we have the trained personnel and knowledge of the main technological tools to optimally manage these systems.

IT Process

DIGITAL IT SERVICES - IT PROCESS & ORGANIZATION

IT Process &
Organization

The heart of every IT operation contains operating systems, databases, middleware, CPU memory, storage, servers, among many other components. All these elements have grown exponentially, both in number and complexity, thus representing a huge challenge for organizations in terms of care and business management.

At Axity we have trained staff and knowledge of the main technological tools to manage these systems optimally.

IT Strategy Plan

At Axity, we analyze and propose the future strategy of the IT area, identifying gaps and defining actions in accordance with your business needs and technological trends, to support your business strategy.

Current situation

We review IT domains such as processes, applications, infrastructure, data and security to determine current performance.

Goals and objectives to be achieved

We know the goals and objectives of the IT and business area.

Identify gaps

We analyze current performance against goals and objectives, to determine the gaps between these two elements.

Generate the IT plan

We create an IT Plan that closes the gaps, to improve the information technology areas and support the business strategy.

Operate

Manage incidents and proactively monitor the final product implemented.

Project management, agile & waterfall

At Axity we manage our clients' portfolios, programs or projects based on industry best practices, to identify improvements and key indicators to achieve success and compliance of technology projects.

Implementation of project offices

We design and implement project management offices based on best practices.

Evaluation and improvement of project offices

We evaluate the current performance of our clients’ project offices and define improvement actions to improve their operation.

Staffing of project managers

We assign project managers, for as long as required and with the necessary skills, that allow you to manage your technology projects optimally and continuously.

Training

We provide ongoing training to your teams on project management issues.

IT Service management, ITIL

At Axity we align IT service delivery, based on ITIL best practices to support business needs.

Assess the maturity of ITIL processes

We evaluate the processes that support the delivery of IT services.

Implementacion strategy

We define the strategy to implement ITIL processes, based on the needs of the IT area and the business.

Implement the ITIL processes

We implement ITIL processes through the design, documentation of processes and training of those involved in their execution.

Operating the ITIL processes

We are responsible for operating the processes to deliver IT services according to business needs.

IT Maturity assessment, best practices

At Axity we evaluate the different components of the IT area to determine their maturity level, through best practices, with the aim of identifying improvement actions.

Define the scope

We determine the scope of the assessment according to the needs of the IT area: processes, infrastructure, applications, information, security, among others.

Collect information and run interviews

We collect information according to scope and conduct the necessary interviews to be supported by the evaluation.

Determine the level of maturity

We analyze the information collected against best reference practices to determine the level of maturity according to scope.

Identify actions for improvement

We propose improvement actions that help to improve the level of maturity based on needs and resources.

Enterprise Architecture, TOGAF

At Axity we support the alignment of processes, applications, infrastructure and information in order to support the strategic objectives of the business.

Collect current status of domains

We document the current situation of the different domains and collect the strategy and objectives of the business.

Define the implementation strategy

We define, based on the current situation, the strategy to implement and operate the business architecture according to the needs and resources of your company.

Implement the business architecture processes

We design and implement the processes, governance model and tools necessary to operate the business architecture.

Operating the business architecture

We operate the elements of enterprise architecture to support strategic business objectives.

Accompaniment in request for proposal, IAOP

At Axity we guide and accompany our clients in bidding for important services, to ensure the selection of the best alternative that delivers the promised value.

Strategy and integration of the RFP

We define the necessary aspects of the tendered service and support in the creation of the RFP.

Launch of the RFP

We support suppliers participating in the RFP in the process of communication and solution of doubts.

Supplier evaluation

We participate in the assessment of compliance with RFP requirements and support in the selection of participating suppliers.

Negotiation with selected supplier

We support in contractual negotiation with won suppliers to ensure delivery of the promised value.

IT Government, COBIT

At Axity we align the IT governance model based on the COBIT framework, to ensure value delivery, reducing risks and optimizing resources.

Implement the COBIT processes

We implement COBIT processes through the design, documentation of processes and training of each person involved in the execution.

We implement government systems

We define and implement governance models and organizational structures according to the needs and objectives of the IT area.

Do you want to implement IT Operation services in your Organization?

Do you want to implement IT Operation services in your Organization?

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PORTFOLIO

  • Capabilities
    • Consulting
      • Strategy
      • Data Driven Services
      • Software Engineering
      • Enterprise Applications
    • Digital IT
      • IT Solutions
      • IT Process & Organization
      • Business Operation Center
    • Cybersecurity
      • 360° Digital Security
      • Governance, Risk & Compliance
      • Managed Security Service
      • Offensive & Security Testing
      • Security As a Code
      • Cloud Security
      • SOC – Security Operation Center
    • Digital Platform
      • Collaboration
      • Networking & Connectivity
      • Cloud Platform & Data Center
    • Business Outcomes
      • Axity Digital Lab
    • Axcelerators
      • aCloud
      • NaaS
      • Cloud BI
      • A4 Business
      • A4 Development
    • Partners Ecosystem
      • BMC Software
      • Cisco
      • Microsoft
      • AWS
      • SAP
    • Cross Services
      • AGE – Change Management
      • Professional Services
      • Customer SuXess
  • Corporate Profile
  • Work with Us
  • Contact
  • Capabilities
        • Consulting

        • Strategy
        • Data Driven Services
        • Software Engineering
        • Enterprise Application
        • Digital IT

        • Business Operation Center
        • IT Process & Organization
        • IT Solutions
        • Cybersecurity

        • Cloud Security
        • Governance, Risk & Compliance
        • Managed Security Service
        • Security As a Code
        • Offensive & Security Testing
        • 360° Digital Security
        • SOC – CSIRT
        • Digital Platform

        • Collaboration
        • Networking & Connectivity
        • Cloud Platform & Data Center
        • BUSINESS OUTCOMES

        • Axity Digital Lab
        • Axcelerators

        • aCloud
        • Cloud BI
        • NaaS
        • A4 Business
        • A4 Development
        • Partners Ecosystem

        • BMC Software
        • Cisco
        • Microsoft
        • AWS
        • SAP
        • Cross Services

        • AGE – Change Management
        • Professional Services
        • Customer SuXess
  • Corporate Profile
  • Work with Us
  • Contact
  • The Voice of Customer

Let's talk

Contact Us
MX: +52 (1) 55 5046 9200
USA:  +1 214 883 2534     +1 201 283 0142
CO: +57 (1) 638 1800
CL: +56 (2) 22 4287 300
PE: +51 9 4032 1850

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